Heinz ranks #1 in customer satisfaction
H.J. Heinz Company has plenty to celebrate this holiday season. The company just scored higher than any other on the University of Michigan's American Customer Satisfaction Index (ACSI). Heinz has been the index's top-rated food company for eight consecutive years and this year scored 90 out of 100, three points higher than their 2006 score.The ASCI is a national economic indicator of the quality of products and services available to household consumers in the United States. The index figures in scores from 200 companies in 43 industries. With such big competition, the crew at Heinz is clearly elated.
"Heinz is pouring it on when it comes to customer satisfaction," says William R. Johnson, Heinz Chairman, President, and CEO.
Heinz, a self-proclaimed leader in the marketing and production of healthy and convenient foods, specializes in ketchup, sauces, meals, soups, snacks, and infant nutrition. Its presence is seen on five continents and in the homes of many.
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